Managing Orders

Along with tracking orders, the feature allows you to accept, reject, print, notify customers, manage payments, and assign delivery drivers, ensuring smooth operations.

• Displays all orders from multiple platforms in one section.
• Categorise orders into Current, On the Way, and Completed.
• Notifies customers of status updates via Order Tracking Page, SMS, and Email.
• Provides order management actions such as Accept, Reject, Print, Cancel, Send SMS, Assign Drivers, and Complete Orders.
• Supports Pay by QR for faster and flexible payments.

• Open the My Business Hub App on your smartphone.
• From the main dashboard, select Open Orders or you can click on the hamburger icon (☰) in the top-left corner and select Orders.
• All incoming orders will be categorised into different tabs for easy navigation.

• Current: Orders received and awaiting action (Accept/Reject).
• On the Way: Orders assigned/reassigned to drivers for delivery.
• Completed: Successfully completed orders.