Analytics

The Analytics feature in the My Business Hub App provides a powerful, data-driven view of your business performance. This centralised report allows you to track key metrics across orders, items, customer feedback, and operations. All data can be filtered by a custom date range, giving you the flexibility to analyse specific periods.

Open the My Business Hub (MBH) App.

• Tap the hamburger icon (☰) in the top-left corner.
• Select Analytics from the menu.
• You can also find this feature by going to "Reports"
• Choose the Store.

• Click on “Analytics”

  

   

  

     

The Analytics dashboard is divided into several sections, each providing detailed insights. You can control the data you see using the "From" and "To" date filters at the top of the screen.

Key Metrics:

• Total number of orders.
• Average Order Value (AOV).
• Total Revenue.
• List of top-selling items.
• Performance metrics for individual menu items.
• Overall Store Rating.
• A summary of recent customer feedback.
• Average Cooking Time.
• Total Delivery Orders.
• Average Delivery Time.
• Total Discount Provided (Value).
• Number and Value of Coupons Redeemed.
• Visual, geographical representation of order density.
• Displays latitude and longitude data for orders, helping identify your primary delivery areas.

At the top-right corner of the Analytics screen, you will find two essential action buttons.

(Imagine a close-up screenshot of the top-right corner, highlighting the Email and Share icons.)

• Email Icon: Tapping this will instantly generate and email a copy of the current report directly to your registered email address. This is ideal for archiving or detailed offline analysis.
• Share Icon: Tapping this will open your phone's standard sharing menu, allowing you to send the report via other apps like WhatsApp, Slack, or save it to your cloud storage (e.g., Google Drive, iCloud).